Case Studies/Frederick Flying Cows
Frederick Flying CowsProfessional Sports

Frederick Flying Cows.
One front-office database. One AI layer on top.

Check them out at goflyingcows.com

IndustryProfessional Sports
EngagementIT + Data Overhaul
Systems unifiedTicketing · POS · CRM · Email · Sponsors
Staff trainedFull organization
The Challenge

The Flying Cows had the setup most front offices have: ticketing, fan records, sponsors, group sales, merch/POS, email, and CRM all running in parallel. Nobody could see the whole picture of a single fan, and every question worth asking turned into a spreadsheet project.

The Approach

We rebuilt their data foundation so everything connects in one unified database (fans, games, tickets, groups, sponsors, merch, email, CRM), then layered AI on top that both reads and writes. Staff can ask questions in plain English; group inquiry emails turn into CRM records automatically.

The Outcome

One source of truth, always current, queryable in plain English. Every fan now has a complete picture attached (games, groups, merch, email engagement), and the same size team operates with visibility they've never had before.

The Unification

Six disconnected systems, collapsed into one queryable source of truth.

What Bridge AI Built
Before · Six Silos
Unified · One Fan Profile
AI Layer · Ask & Act
TICKETINGMERCHANDISEEMAILCRMCONCESSIONSLOYALTYUNIFIED DATABASEJMJordan M.SEASON · TIER 214 games$286 merch$412 spend62% opens2,140 ptsLast: 12dOne fan. Every touchpoint.ASK · READ“Pull the top 10 ticket buyersthis season, draft an email.”DRAFT READY10 recipients · subject: “Thanks for a great season”DO · WRITE“Add my recent sponsor emailsto the database.”42 emails · 6 sponsors · logged to CRMAI LAYER
Six systems. One fan.Ask a question. Or hand it a task.
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